About Us
About Accelerator
Accelerator Ltd was founded in 2003 and has provided enterprise level solutions to all sizes of businesses. Accelerator, working with its specialist partners has provided services to a broad variety of customers for over 4 years. These customers range from a single user franchisee to multi-national 40,000 seat PLC.
Experience
Our team has over 25 years experience in providing top quality managed IT and Telecoms services with unmatchable customer service and support, accelerator has grown to become a strong contender in the hosted services market. Our team of dedicated staff bring various commercial and technical experiences to the table, allow us to solve any problem and design a solution to fit any of our customers' needs, we encourage you to speak to our customers as most of our business comes from referrals. We do not hide behind the internet or a telephone like most traditional ISP and ASP'S we visit all our customers face 2 face to understand their business, to build a strategy and recommend the right solutions to meet their needs. We really are the first true complete Utility IT and Business solutions provider to any size business.
Reliable Services
In the past 4 years, Accelerators has delivered robust and reliable services meeting our clients' needs and enabling us to quickly and professionally migrate and enable users across different services. Accelerator works hard to choose the right products for our customers. We spend time selecting products and supplier that we can rely on. We depend on the quality of our products to uphold our outstanding reputation as a top quality IT and Telecoms Service Provider.
Performance
Each one of our selected solutions has been built separately by specialists, not together, so you never lose all your business tools at once, giving reliability as well as speed. Our systems have unmatched scalability, meaning no job is too big or small. This equates to high speed access for all of our customers all of the time, through many types of devices.
Accelerator is a privately owned company, shares are held by a small group of directors and last year Accelerator went through first round funding. This funding has enabled us to achieve two things, firstly to continue with our success and put the resource in place to continue on our growth plan to meet and exceed the fact that we are doubling our turnover year on year. Secondly the funding has enabled us to launch to be the first true managed IT and telecoms Franchisor, so that we will have local points of presence across the UK. Accelerator has proved in the past six months that not only does it have no customer churn to date from non delivery but more customers are coming back to us, referring us and that we thrive in either a economic boom or recession.
Support
Our Support wrapper is our USP and delivers a dedicated team of professionals who pride themselves on the level of service they offer to each and every customer ( not a call centre type support). We go the extra mile to make sure the customer feels comfortable with the product. We understand that problems do occur, but make sure they are resolved as swiftly as possible, allowing you to continue to work.