Support
At Accelerator we pride ourselves on the level of support we offer. Not only are we a UK based support team, but a company that only employees high quality staff. Our support staff have many years experience working on support desks, in reflection, their knowledge is second to none.
We understand the need for a quick resolution for any fault whatever the size. Our support staff will talk you through any issue however small or large. Their excellent communications skills and remote control tools make solving any issue simple and quick
The support team at accelerator will help you each step of the way, during the migration or assisting with the use of any of our products.
"Our dedicated support and passionate service comes as standard. We pride ourselves on being a first-class IT service provider"
Spencer Jeffries, Founder
Our hours of support are as follows:
Server side faults for services is 24/7 monitoring and fixing
Desktop and client side support is 9:00 am to 6:00pm Monday to Friday.